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St. Vincent West Attracts $14.1 Million Transaction (Real Deals)

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A 45,952-SF St. Vincent West medical office building in west Little Rock tipped the scales at $14.1 million.

DOC-16221 St. Vincent Way MOB LLC, an affiliate of Physicians Realty Trust of Milwaukee, bought the project at 16221 St. Vincent Way from St. Vincent Infirmary Medical Center.

The 4.22-acre site was purchased in December 2009 as part of a $4 million transaction with Deltic Timber Corp. of El Dorado.

Commercial Sale

An 82,474-SF office-warehouse project in North Little Rock weighed in at $2.2 million.

NL Ventures X East 13th Street LLC of Austin, Texas, acquired the 400 E. 13th St. project from Cedar Creek LLC, an affiliate of Cedar Creek Wholesale of Broken Bow, Okla.

The property was bought for $1.1 million in May 2011 from the Newman Family LLC, led by Dwain Newman.

AutoZone Acquisition

A 5,400-SF AutoZone in Little Rock changed hands in a $1.01 million sale.

401 (K) LLC of Newport Beach, California, purchased the 515 E. Roosevelt Road project from AZH Roosevelt LLC, led by Kevin Huchingson, and Scott Proctor.

The deal is financed with a seven-year loan of $1.5 million from Talmer Bank & Trust of Troy, Michigan.

The 0.6-acre development previously helped secure an April 2016 mortgage of $2.2 million held by Arvest Bank of Fayetteville. The location was acquired for $135,000 in April 2003 from Baird Inc., led by John Schlereth.

Office Buy I

A 5,125-SF office building in Little Rock is under new ownership after a $400,000 deal. Goodwitch Properties LLC, led by Chad Millard, bought the 2121 Watt St. project.

The seller is 100 Queensway LLC, led by Justin Muller.

The 0.34-acre development previously was tied to a February 2014 mortgage of $340,000 held by Simmons Bank of Pine Bluff.

100 Queensway purchased the property for $400,000 in October 2011 from Farmers Bank & Trust of Magnolia.

Office Buy II

A 2,300-SF office building in west Little Rock rang up a $220,000 sale.

Thomas and Lori Schneider acquired the Hanger Prosthetics & Orthotics project at 10014 W. Markham St.

The deal is funded with a seven-year loan of $176,000 from Simmons Bank.

The seller is 10014 W. Markham St. LLC, led by Lee Stephens.

The 0.3-acre development previously was linked with an April 2016 mortgage of $163,780 held by One Bank & Trust of Little Rock.

The property was bought for $160,000 five months ago from Solomon Enterprises Inc., led by Barry Solomon.

Pharmacy Transaction

A 3,200-SF retail project in Little Rock drew a $175,000 transaction.

CAEB Properties LLC, led by Charlie Turner, purchased the Arch Street Pharmacy at 11200 Arch Street Pike. The seller is MAM Enterprises Inc., led by Mark McMurry.

The deal is backed with a five-year loan of $270,000 from Peoples Bank of Sheridan.

The 0.92-acre development previously helped secure a February 2012 mortgage of $630,000 held by Metropolitan National Bank of Little Rock.

MAM Enterprises acquired the property for $255,000 in April 2001 from Robert Cotton and his wife, Kristine.

Estates Purchase

A 6,845-SF home in The Estates neighborhood of west Little Rock’s Chenal Valley development sold for $923,000.

The Kimberlyn W. Binkley Trust bought the house from Scott and Erin Schoen. The deal is financed with a 15-year loan of $738,400 from Arvest Bank.

The Schoens purchased the property for $842,000 in July 2001 from the namesake trust of Raymond and Linda Skelton.

Woodland’s Abode I

A 4,397-SF home in the Woodland’s Edge neighborhood of west Little Rock changed hands in an $875,384 deal.

Joey and Leslie Wiggins acquired the house from Chenal Valley Construction Inc., led by James Miles.

The deal is funded with a 30-year loan of $696,000 from Arkansas Federal Credit Union of Jacksonville. The residence previously was tied to a September 2015 mortgage of $552,000 held by BancorpSouth Bank of Tupelo, Mississippi.

The location was bought for $160,000 in April 2015 from Kenneth Meachum.

Heights Home

A 3,399-SF home in the Heights neighborhood of Little Rock is under new ownership after a $795,000 sale.

John and Nena Busby purchased the house from the Rhodes Family Revocable Trust, led by Noah Rhodes Jr.

The deal is backed with a 30-year loan of $636,000 from Simmons Bank. The residence previously was linked with a June 2014 mortgage of $500,000 held by BancorpSouth Bank.

The property was acquired for $700,000 more than two years ago from the Diane Davenport Wilder Living Trust.

Cypress Point House

A 5,020-SF home in west Little Rock’s Cypress Point neighborhood rang up a $629,000 deal.

Derek Stafford bought the house from Rob Herndon III and his wife, Tami.

The deal is financed with 30-year loans of $417,000 and $86,200 from Bank of Little Rock Mortgage Corp.

The Herndons purchased the property for $630,000 in April 2007 from Robert and Angela Belk.

Millers Residence

A 3,500-SF home in Sherwood’s Millers Pointe neighborhood drew a $550,000 transaction.

Randy and Betty Ort acquired the house from E-Co Residential Builders Inc., led by Jerry Ester.

The deal is funded with a 13-year loan of $392,000 from Regions Bank of Birmingham, Alabama. The residence previously was tied to a September 2015 mortgage of $401,710 held by Little Rock’s Bank of the Ozarks.

The location was bought for $80,000 a year ago from the Carol Ann Davis Trust No. 1.

Woodland’s Abode II

A 4,337-SF home in the Woodland’s Edge neighborhood of west Little Rock sold for $534,000.

Josh and Sydney Smith purchased the house from Mark and Brooke Sumby. The deal is backed with a 10-year loan of $544,680 from Simmons Bank.

The residence previously was linked with an August 2014 mortgage of $392,000 held by IberiaBank Mortgage Co. of Little Rock.

The Sumbys acquired the property for $490,000 more than two years ago from The Wilson Co., led by Janet Dillon.

Marabel House

A 3,675-SF home in the Marabel Court neighborhood of west Little Rock’s Chenal Valley development changed hands in a $519,000 deal.

Albert and Debra Zimmerebner bought the house from J. Martin Homes Inc. of Bryant.

The residence previously was tied to a December 2015 mortgage of $404,000 held by Arvest Bank.

The site was purchased for $82,000 nine months ago from Deltic Timber.


Multimillion-Dollar Construction

Pinnacle View Middle School    $34,332,724
5701 Ranch Drive, Little Rock
Baldwin & Shell Construction Co., Little Rock

Stribling Equipment    $5,300,000
10600 Interstate 30, Little Rock
Peoples Construction Corp., Flowood, Mississippi

Cornerstone Clinic    $4,898,690
9500 Baptist Health Drive, Little Rock
Bailey Construction & Consulting LLC, Little Rock


Fayetteville's Legacy Building Bought for $3.2M (NWA Real Deals)

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An investment group paid $3.2 million for 13 condominiums in the Legacy Building at 401 W. Watson St. in Fayetteville.

The Legacy Investors Group LLC, led by Mitchell Massey and Todd Ross, bought the property from Legacy BDF III LLC, a subsidiary of the private investment firm Broe Group of Denver. Broe purchased the seven-story building for slightly less than $4.3 million in 2012 from a group of banks that had reclaimed the property from Brandon Barber in an $11.2 foreclosure sale in 2008.

Chambers Bank of Danville assisted the purchase with a loan of $2.72 million.

E.J. Ball Plaza Sells

The E.J. Ball Plaza sold for $3.125 million.

Specialized Real Estate Group of Fayetteville and Moses Tucker Real Estate of Little Rock announced the acquisition earlier this month without a price tag. The seven-story, 58,000-SF building overlooks the downtown Fayetteville Square at 112 W. Center St.

Chris Moses, the CEO of Moses Tucker, acquired 80 percent of the property through his Tower Square Fayetteville LLC. The other 20 percent was bought by Mark and Kimberly Dake through their Bradford Square of Arkansas LLC.

SREG said it plans to renovate the exterior of the building, which is 60 percent occupied. Any interior work would be determined by future tenants’ needs.

Ball Plaza Holdings LLC, led by Ted Belden, was the seller. IberiaBank of Lafayette, Louisiana, assisted the purchase with a loan of $2.4 million.

(Also see: New Owners Plan Renovations to Fayetteville's EJ Ball Building)

Fayetteville AT&T Deals

A California family bought a strip center on Wedington Drive in Fayetteville for $3.34 million.

The center, located at 3575 W. Wedington, is anchored by an AT&T and Belle Boutique and has more than 8,000-SF of retail space. Joseph and Mary Daher of Willow Creek, California, bought 68.4 percent of the property, while Tom and Romaine Daher acquired the remaining 31.6 percent.

Bear State Bank of Harrison assisted the purchase with a loan of $2.25 million. The seller was JRN Investments, led by Robin Nix of Jonesboro.

The center is in front of the Walmart Neighborhood Market and next to a Starbucks. It wasn’t the only AT&T property in Fayetteville attracting California buyers.

A California investor paid more than $1.3 million for the AT&T retail store at 2804 Martin Luther King Jr. Blvd. in Fayetteville.

Davidson Properties Holdings of Walnut Creek, California, led by Jerry Lee and Kathleen Davidson, bought the 3,224-SF building for $1.36 million from ARFAY MLK LLC, led by Scott McLain of Fort Smith. McLain bought the property for $250,000 in 2014.

The property is across the street from the Walmart Supercenter. Wells Fargo Bank assisted the purchase with a loan of $885,000.

Haag Brown Purchase

Haag Brown Commercial Real Estate & Development in Jonesboro paid $200,000 for nearly 2 acres of land just behind a property it purchased earlier this year in Fayetteville.

Haag Brown bought the property from CVS Pharmacy of Woonsocket, Rhode Island. The lot is directly behind the CVS Pharmacy on North College Avenue, just north of the intersection of College and East Township Street. In late March, Haag Brown paid $655,000 for the Suds Car Wash at 2408 N. College, which is next door to the CVS.

Haag Brown plans to replace the car wash with a multiuse retail building anchored by, in all likelihood, Starbucks and one other tenant. When the company bought the car wash, CVS contacted Joshua Brown, co-founder of Haag Brown, about the 2 acres, which are located directly behind the CVS and car wash.

CVS paid $2.6 million to JMU Inc. of Fayetteville for the property in 2014. Brown told Arkansas Business earlier this year, when the company was working on the deal, that the second property was attractive as an office development to tie in with the retail development at the car wash property.

I-49 Office Building Sale

A five-unit office building just off Interstate 49 in Fayetteville changed hands in a $1.2 million deal.

Hillcrest Holdings LLC of Johnson, led by Gary Nichols, bought the two-story, 6,500-SF building from Monroe North Point LLC, led by Steve and Nicole Fowler. The office is located at 2961 N. Point Circle and overlooks the Exit 66 on-ramp.

Legacy National Bank of Springdale assisted the purchase with a loan of $960,000.

Walnut Ridge Three Scheduled for Sentencing on Bank Fraud

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These things can sometimes change at the last minute, but at press time the Walnut Ridge Three were scheduled to be sentenced in federal court in Little Rock later this week.

We refer, of course, to the former employees of First National Bank of Lawrence County who have already pleaded guilty to conspiracy to commit bank fraud by stealing nearly $4 million in cash from the bank’s vault over a 10-year period.

Brenda Montgomery, who was 57 when she waived indictment and pleaded guilty in May, will be sentenced by U.S. District Judge Kristine G. Baker at 10 a.m. on Thursday.

Cindy Tate, also 57 as of May, will be sentenced by Baker at 10:45 a.m. on Friday, followed by Peggy Sutton, 61 as of May, at 1:30 p.m.

Each defendant agreed to be responsible for almost $1.32 million in restitution, for a total of almost $3.95 million.

Their plea deals suggest a sentencing range of 41 to 57 months in federal prison, and the women reserved the right to withdraw their pleas if Baker doesn’t agree to that range.

First National revealed the theft of almost $4 million in August 2015, when it filed its second-quarter call report with the Federal Deposit Insurance Corp. Federal prosecutors said the theft began in 2005.

Tate, the head cashier, had advance notice of internal audits, prosecutors said, and would arrange with tellers Montgomery and Sutton to transfer cash from other branches into the main vault temporarily so the amount of cash on hand would appear to be correct.

Once the auditors completed their count, the defendants would return the cash to the other locations.

Managers became suspicious in April 2015 and arranged for a surprise cash count of the vault contents. A forensic audit confirmed the theft.

In February, the bank’s CEO, Milton Smith, reported that the bank had received an insurance settlement of almost $2.7 million.

SPONSORED: How To Prepare For The Fourth Quarter

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With Arkansas Razorbacks football season finally here, many of us will be blocking out time in our Saturdays for the next few months to watch the games.

It’s been a long summer of anticipation to see how the Hogs are going to perform this year, especially after losing several key players from last season to the NFL draft. Many of us have been keeping up with the practice schedules, new recruits and the Red/White scrimmage with expectation of a good season and we are encouraged by the early victories.

If there’s one thing noticeable about the Razorbacks over the last several years, it’s that their mental game is just as tough to keep in shape as the physical game. They spend all that time practicing, running drills and going through two-a-days, but when it’s the fourth quarter and they're down by 10 points, the pressure is on.

For many people, this is the same concept as where they are in their retirement preparation game: fourth quarter, pressure is on, down by 10 points, and the decisions you make will decide whether you go home celebrating or with your head down.

We see this scenario all too often. People often do not realize how critical saving for retirement is until it’s the fourth quarter. This is not something we are taught in school, nor is it something that has always been a problem. If you think back a few generations, most people who “retired” from the company in which they worked were provided a pension plan into which they weren't responsible to make deposits. In that generation, retirement had a totally different connotation than it does today. It was an age. Today, retirement is not defined by how old you are, or how long you’ve worked. Retirement is achieved by how many dollars you have saved. Oh and by the way, saving those dollars is YOUR responsibility.

Just like in football, whenever we find ourselves in this situation we need to go back to our training and rely on the fundamentals we’ve been practicing. So here are three basic fundamentals you can refer to if you find yourself in the fourth quarter of your working years and you feel the pressure of retirement.

  1. Blocking and tackling — Think of this as the financial equivalent of budgeting and saving. These are the two main ingredients of a healthy financial picture. If we don’t block ourselves from some of the impulse purchases we make and tackle the savings goal we set for ourselves, then the rest of our financial picture will not have a firm foundation on which to stand.
  2. Keep your eyes on the ball — You have to begin with the end in mind. If you keep your mind focused on goals ahead of you, then it becomes much easier to make that extra IRA contribution and maybe not buy a boat this year.
  3. Listen to your coach — Even the star player is nothing without the coach helping everyone to work together. It’s critical that you have a coach to help you set your goals, develop a plan for success, and to encourage you along the way.

Whether you’re at halftime or in the fourth quarter, the victory is yours for the taking. What will you do to take the lead? 

Simmons Bank Opens Third Branch in Fayetteville

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Simmons Bank of Pine Bluff has opened a third branch in Fayetteville, at 2025 Crossover Road.

"We're committed to this growing region, and our newest location will offer greater accessibility and convenience for our customers, who we look forward to serving in east Fayetteville," Greg Martin, the northwest Arkansas market president for the bank, said in a news release.

A grand opening tailgate party is set from 11 a.m. to 1:30 p.m. on Oct. 7. A ribbon cutting is scheduled for noon.

Update: Brenda Montgomery Gets 57 Months in Prison for Lawrence County Bank Theft

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Virginia Smith Fields repeatedly turned to glare at Brenda Montgomery as she pleaded, unsuccessfully, with U.S. District Judge Kristine Baker to reject a plea deal under which Montgomery would spend less than five years in federal prison.

Fields talked about the small-town bank that her grandfather, father and brother worked to build and preserve, and she vented her fury at the first of three defendants to be sentenced for her role in stealing nearly $4 million from First National Bank of Lawrence County over the course of 10 years.

Fields, of Austin, Texas, described Montgomery as a "petty, delusional manipulator" and a "sociopathic narcissist of the highest order," and complained that Montgomery had shown no remorse and paid no restitution since the theft was discovered in April 2015.

Instead, Fields said Montgomery, who was 57 when she offered her guilty plea in May, had used stolen money to hire a high-priced lawyer — Bill James of Little Rock — and even had the nerve to ask the court for probation rather than a prison sentence.

She asked Baker to reject the plea deal and to let a jury trial determine Montgomery's punishment, which could have been up to 30 years in prison.

Fields' brother, Milton Smith, CEO of the bank at Walnut Ridge since their father died unexpectedly in 1994, also asked Baker to reject the conditional plea deal that Montgomery and her co-defendants, Cindy Tate and Peggy Sutton, entered with federal prosecutors.

Smith, 49, said he had known all three of the defendants since he was a child — Montgomery had worked for the bank for 35 years, and the three had combined tenure at the bank of nearly a century. Yet none of the three has paid any restitution, and Smith told Arkansas Business that only Sutton had expressed any remorse to him personally.

The losses that exceeded the amount stolen — lost dividends, legal and accounting expenses — were compounded, he told the judge, by an "emotional toll" that was "difficult to describe."

Montgomery, however, told Baker that she felt the "deepest remorse for my crime" and for letting down her husband, coworkers and friends. And James said a letter Montgomery wrote asking to be sentenced to probation — a violation of the plea agreement, which anticipated 41 to 57 months in prison — was a mistake that had been withdrawn.

Baker disappointed the Smith siblings by accepting the plea agreement, but she did sentence Montgomery to the 57-month maximum contemplated by the deal. That will be followed by three years of supervised release.

Montgomery agreed to pay restitution of almost $1.32 million — a third of the $3.95 million she, Tate and Sutton admitted stealing during the course of a 10-year conspiracy.

James asked that his client be allowed to report to prison after the Christmas holidays, and Assistant U.S. Attorney Angela Jegley said she would not object to giving Montgomery 60 days to report. But Baker said she thought 45 days was adequate and ordered Montgomery to report to prison on Nov. 14.

Tate and Sutton are scheduled to be sentenced Friday, Tate at 10:45 a.m. and Sutton at 1:30 p.m. Sutton's attorney, Tim Dudley of Little Rock, attended the sentencing hearing and said he expected his client to receive the same sentence.

The exact nature of the embezzlement was not discussed at Thursday's hearing. In a press release announcing the conditional pleas by the three defendants in May, federal prosecutors said the three stole money from the vault at the main bank office and would transfer cash from branches to cover the shortage when Tate, as head cashier, got advance notice of internal audits.

But Smith said Thursday that the cover-up involved bookkeeping entries, although there may have been some cash transfers as well.

Tate was 57 as of May, and Sutton, a former teller, was 61. In her impassioned statement to Judge Baker, Virginia Fields said Montgomery knew that Sutton was going to attempt suicide when a surprise audit uncovered the shortage, but didn't report it to authorities.

Smith confirmed that Sutton had made a suicide attempt, but he said rumors of a suicide pact by all three women or a plan to shift the blame to Sutton after she killed herself were never confirmed.

Bank of the Ozarks Contributes to Statewide Deposit Growth

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Arkansas bank deposits grew at a 7.5 percent clip in the year that ended June 30, handily beating the national growth rate and topping $60 billion for the first time as the number of separate bank charters and branch locations continued to decline.

More than $2 billion of the state's $4.28 billion in additional deposits flowed to Bank of the Ozarks, the fast-growing publicly traded bank headquartered in Little Rock. With Arkansas deposits of $5.42 billion, up 61 percent from $3.37 billion in mid-2015, Bank of the Ozarks moved from No. 7 last year to No. 2, passing Bank of America, Regions Bank, First Security Bank, Simmons Bank and Centennial Bank.

Arvest Bank still had the most Arkansas deposits as of June 30, $7.67 billion, but Bank of the Ozarks overtook Arvest as the largest bank chartered in Arkansas ranked by total assets when it completed two acquisitions in July.

The Federal Deposit Insurance Corp. released its annual summary of deposits Friday. It is an accounting taken at midyear by the government agency that insures bank deposits. It is not a holistic report card on the health of a bank or of the banking industry, but it is the only official report that provides Arkansas-specific trend data for multistate banks like Arvest, Regions and Bank of America.

BOZ did not immediately respond to a request for comment on Friday morning. Its June 30 call report filed with the FDIC showed that its brokered deposits — bundled deposits that banks seek out to supplement "core" customer deposits in order to fund loan demand — had tripled from $501 million to $1.5 billion in 12 months.

Last year, when the summary of deposits showed a 22 percent growth in Arkansas deposits from mid-2014 to mid-2015, BOZ's chief operating officer, Tyler Vance, credited winning bids on public deposits from state agencies and municipalities across the state.

Below is a list of the 20 banks with the most in-state deposits. In-state mergers brought two of them into the top 20: Farmers & Merchants Bank of Stuttgart, which acquired Bank of Fayetteville in November, and Citizens Bank of Batesville, which acquired Parkway Bank of Rogers in December.

Those acquisitions explain why the total number of banks doing business in the state as of June 30, 127, was down by two from a year earlier. The number of separate bank branch locations, 1,354, was down by 11 from mid-2015. The number of branches has declined by 10 percent from the peak in mid-2008.

Top 20 Banks in Arkansas by Deposit

  Institution Name HQ
State
No. of Branches 2016 Deposits Change in Deposits (2015-16) Market Share
(June 2016)
Change in Market Share (2015-16)
1 Arvest Bank AR 117 $7,674,575 7.21% 12.63% -0.32%
2 Bank of the Ozarks AR 81 $5,417,588 60.96% 8.91% 49.50%
3 Bank of America NC 23 $4,193,480 4.23% 6.90% -3.09%
4 Regions Bank AL 95 $4,127,862 7.32% 6.79% -0.29%
5 Centennial Bank AR 80 $3,819,469 10.61% 6.28% 2.78%
6 Simmons Bank AR 85 $3,697,837 4.68% 6.08% -2.72%
7 First Security Bank AR 77 $3,616,454 -0.05% 5.95% -7.03%
8 BancorpSouth Bank MS 46 $1,637,464 0.02% 2.69% -7.24%
9 Bear State Bank AR 35 $1,226,888 6.32% 2.02% -0.98%
10 IberiaBank LA 23 $1,162,085 -6.78% 1.91% -13.57%
11 First National Bank of Fort Smith AR 18 $976,082 3.80% 1.61% -3.01%
12 U.S. Bank OH 42 $949,167 0.63% 1.56% -6.59%
13 Farmers Bank & Trust (Magnolia) AR 20 $936,693 3.53% 1.54% -3.75%
14 First National Bank (Paragould) AR 14 $863,680 15.22% 1.42% 6.77%
15 Farmers & Merchants Bank (Stuttgart)* AR 19 $811,880 2.78% 1.34% -4.29%
16 First Community Bank (Batesville) AR 13 $789,037 14.23% 1.30% 6.56%
17 Southern Bancorp Bank AR 24 $763,909 0.11% 1.26% -6.67%
18 Wells Fargo Bank SD 3 $615,417 2.48% 1.01% -4.72%
19 Citizens Bank (Batesville)** AR 18 $569,168 5.55% 0.94% -1.05%
20 Chambers Bank AR 18 $552,788 -4.46% 0.91% -10.78%

*Acquired Bank of Fayetteville on Nov. 30, 2015; 2015 deposits have been combined for comparison
**Acquired Parkway Bank of Rogers on Dec. 22, 2015; 2015 deposits have been combined for comparison
Dollars in thousands



Third Walnut Ridge Defendant Gets Shorter Sentence, Co-Conspirators May Benefit

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Sharp-eyed lawyering resulted in a shorter prison term for the last of the defendants to be sentenced for stealing almost $4 million from First National Bank of Lawrence County, and it could bode well for her co-defendants.

Peggy Sutton, 61, received a 51-month sentence from U.S. District Judge Kristine Baker on Friday afternoon, six months shorter than the sentences Baker gave Brenda Montgomery on Thursday and Cindy Tate on Friday morning.

Sutton was the only one of the three who had promptly confessed to the 10-year conspiracy to steal cash from the bank vault, and she reportedly attempted suicide when the theft was discovered in April 2015. Her lawyer, Tim Dudley of Little Rock, was the first to contact federal prosecutors with an offer to plead guilty.

Unlike her co-conspirators, she sobbed as she addressed Baker and thanked the court for ordering mental health counseling that had helped her understand what she caused her "inexcusable" crime.

But her early acceptance of responsibility and cooperation with the investigation wasn't what persuaded Baker to give Sutton a shorter sentence. Instead, it was Dudley's questioning of a discrepancy between the calculation of the numeric offense level in the plea agreement hammered out in the spring and the calculation included in the pre-sentencing report by the federal probation officer.

The discrepancy had not been noted by Bill James, the Little Rock attorney who represented Montgomery, or by Tate's attorney, Jeff Rosenzweig of Little Rock. But Assistant U.S. Attorney Angela Jegley agreed with Dudley's interpretation, and Judge Baker said she would give "the benefit of the bargain" to the defendant.

Jegley told the court that she would contact the attorneys for Montgomery and Tate, and Dudley suggested that the first two defendants would likely be resentenced to 51 months because the negotiations with federal prosecutors always contemplated identical deals.

All three were sentenced to three years of supervised release following their prison sentences, and each had agreed to be responsible for repaying a third of the $3.95 million that was stolen — almost $1.32 million each.

Even the longer sentences imposed on Montgomery and Tate were a disappointment to the family that controls First National Bank. In the three separate sentencing hearings, Virginia Smith Fields used strong language to describe the women who victimized the small-town bank that her grandfather, father and brother worked to build and preserve.

Her brother, Milton Smith, has been CEO of the bank since their father died unexpectedly in 1994. Now 49, he said he had known the three defendants since he was a child; each had worked at the bank at least 30 years.

But the Smith family dropped its request that Baker reject the conditional plea agreement after she accepted it in Montgomery's case on Thursday. The 57-month sentences that Baker gave Montgomery and Tate were the high end of the range that was contemplated by the plea deal, but Dudley argued that the range should have been 41-51 months after his client was given maximum credit for accepting responsibility.

Jegley said the negotiation was the same for all three.

It's not clear what became of the money, which was stolen in cash from the bank's main vault, although Fields suggested to the judge that Sutton had gambled away her ill-gotten gains.

The theft has shaken Walnut Ridge, other employees told the judge when she asked for oral impact statements from victims. Tammy Franks, senior vice president and head cashier, said the bank's approximately 60 employees were "a family that has been devastated" by the crime perpetrated by three women who were part of that family-like organization.

Another SVP, Lorra Whitmire, said she had bought stock in the bank that had offered excellent salaries and benefits, especially to women. "The price we have paid for credibility in our small community cannot be measured," she said.

Whitmire also told Judge Baker that the forensic audit that identified the $4 million theft had also uncovered sexual misconduct by Tate that resulted in the resignation of another bank officer. He was not named in court, and Milton Smith declined to identify him.

Another bank employee, Vicki Boothe, complained to Baker that Sutton had bullied, belittled and embarrassed her from the day she was hired as a teller in 2001, and the fallout from the theft had left her emotionally and physically exhausted and caused her home life to suffer.

The bank recovered $2.7 million from a private insurance policy, but Milton Smith pointed out to the court that the financial damage was not limited to the money stolen. The bank is bearing the expense of parallel civil litigation, and the loss has reduced shareholder dividends and bonuses and raises for employees.  

Montgomery's request to report to prison at the start of 2017, after the Christmas holidays, was denied, and she and Tate were both given 45 days to report. But Sutton asked to start her sentence as soon as possible, so she was ordered to report in 30 days if the federal Bureau of Prisons is ready for her that soon.  


Katie Chandler Promoted at HoganTaylor (Movers & Shakers)

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Katie Chandler has been promoted to tax partner at the Little Rock office of accounting firm HoganTaylor LLP. Chandler, a certified public accountant, was previously with the Little Rock accounting firm of Hart Chandler & Associates PLLC, which merged with HoganTaylor in 2015.


Todd Green has been promoted to president of the Hot Springs and Hot Springs Village markets of Relyance Bank of Pine Bluff.

Green received both his bachelor’s degree and Master of Business Administration degree from Henderson State University. He’s a 2012 graduate of the Southwestern Graduate School of Banking at Southern Methodist University and has served in several leadership roles at the bank over the past seven years.


See more of this week's Movers & Shakers, and submit your own announcement at ArkansasBusiness.com/Movers.

Marketers Don Hale, Kirby Williams Work Bankers’ Hours

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El Dorado advertising executive Don Hale had a job opportunity at a bank, so he called a friend for advice. That friend was Hot Springs marketing pro Kirby Williams, who as fate had it was just announcing a banking job of his own.

News circulated simultaneously last month that Hale and Williams were stepping back from their firms to become marketing chiefs at banks — Hale as a senior vice president with Citizens Bank of Batesville, where he’ll be relocating soon, and Williams as senior vice president with Stone Bank of Mountain View, working out of Little Rock. He’ll also be moving. (His wife, Clare Thomas Williams, is from Little Rock and his two daughters live there.)

“Yes, Don Hale and I have been conspiring for years and we finally figured out how to dominate the north central Arkansas financial industry,” Williams joked in an email. More seriously, he said he and Hale had been close for years. But his move, he said, was sealed long ago and only revealed last month.

“I started working with the bank as a consultant a year and a half ago,” said Williams, 62, who began his career at First National Bank in Little Rock in 1977. “I’ve been working full-time with the bank since Jan. 1, but Stephanie [Alderdice] and I didn’t want a big deal made of it.

Alderdice bought Kirby & Co., Williams’ Hot Springs advertising and social media firm, but no financial details of the private transaction were revealed.

“The thing with Don was just a coincidence, but he did call me; he wanted to get my perspective,” Williams said.

Hale said he “wanted to visit with Kirby about this opportunity because he started in banks. We’re close friends and I think we have similar styles.”

Hale, who didn’t directly state his age but was 39 in 1995 when he was an Arkansas Business 40 Under 40 honoree, is giving up leadership of the Diamond Agency, his family-owned company in El Dorado, turning over reins to account manager Carol McDade.

Both men have strong confidence in their successors. “I’m leaving Diamond in capable hands,” said Hale, who grew up in El Dorado and returned after graduating from the University of Arkansas. “Carol has been with me 20 years, and she has all the capabilities to take over seamlessly. Kirby and I both have good people, and that probably did play a role in our being comfortable with all this.”

Hale said that Phil Baldwin, Citizens Bank’s CEO, lured him with a vision for what he plans to build, “and I wanted to be part of his team.”

Hale said his son Clark, a recent Henderson State University graduate, would be taking a visible role at Diamond, learning under McDade.

Williams, 62, said he picked a peak time to sell Kirby & Co., which will keep its name for now, to a woman he described as “brilliant” at social media. The purchase will be paid out over four years, with Williams on retainer.

In the new job, he’s excited to work with Stone Bank CEO Marnie Oldner, CTO Bruce Upton and President Nick Roach. The Mountain View bank, renamed from Ozark Heritage Bank last year with Williams’ help, has a branch in White Hall, management offices in Little Rock and plans for a banking center in Harrison. “We’re collecting ideas on how to build a perfect bank,” he said.

Alderdice, 35, was a championship coach of the Western Kentucky University Speech and Debate Team before moving to Hot Springs, where her husband, Corey Alderdice, is director of the Arkansas School for Math, Science & Arts.

She says the Kirby name is widely recognized. “Given Kirby’s outstanding reputation, I didn’t want to move away from ‘Kirby & Co.’ from the get-go.” Her first goal is to keep happy clients like the Hot Springs Advertising & Promotion Commission and the Greater Hot Springs Chamber of Commerce, then to grow the firm’s digital imprint.

McDade, 57, an “El Dorado girl” and Southern Arkansas University graduate, said she’s known Hale “as far back as I can remember” and will hold the course he set. “We all wear a lot of hats around here,” she said, praising her “ground crew” of about six employees and “a lot of ancillary folks.”

The agency is changing with the times, focusing on digital and social media along with print publications like the El Dorado Insider’s Guide, Arkadelphia Life and the Clark County Adventure Guide.

“Don and his family have instilled confidence in me,” she said. “I pride myself on loyalty – married nearly 40 years and working here almost 20. Most of my friends have been lifelong. What I lack in ability I make up for in loyalty and determination.”

Today’s Bank Takes On Teetering Allied

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The Allied Bank staff was still a little shell-shocked when they convened at the main office in Mulberry on Saturday, Sept. 24. The day after regulators took over the $66.3 million-asset lender, employees gathered to learn what the future held under the new ownership of Today’s Bank of Huntsville.

“I told the employees nobody ever likes to see a bank fail,” said Larry Olson, president and CEO of Today’s Bank. “It’s just a sad day regardless of the reasons.”

Losses from bad loans finally reached the tipping point where regulators intervened to stop Allied Bank from falling into insolvency. The failure was the culmination of a six-year death spiral in which Allied Bank recorded a combined loss of $18.8 million.

“This was the result of poor quality loans and bad business decisions,” State Bank Commissioner Candace Franks said in a prepared statement announcing the closing of Allied Bank.

Noncurrent loans totaled $5.1 million as of June 30, representing 12.3 percent of Allied’s still troubled loan portfolio.

The deterioration of the bank’s tier one capital to $1.3 million in the second quarter set in motion a regulator-mandated change of ownership and management.

The Allied staff was retained by Today’s Bank with the notable exception of its father-son executive team, Lex and Alex Golden of Little Rock. The Golden family held controlling ownership for 30 years.

Lex Golden held the posts of CEO, 1986-2007; chief lending officer, 2008-2012; and special assets manager since 2013. Alex Golden was named CEO in 2008 and held a variety of positions with the bank prior to that.

The clock began ticking on the Golden family’s ownership last year with their failed effort in bankruptcy court to reorganize the tattered financial affairs of Allied Bank’s parent company, Acme Holding Co.

Last summer’s court order to liquidate Acme launched an attempt to sell its biggest asset: Allied Bank.

What the bankruptcy trustee couldn’t do in a year, regulators did in two months. The Federal Deposit Insurance Corp. found a buyer to take over Allied Bank.

“It’s just a situation where we gave it everything we could but came up short,” said Ray Fulmer of Fort Smith, court-appointed receiver for Acme Holding.

“We had hoped, of course, that we could find a buyer that could yield some value. We had several interested parties, but no one willing to pay the money to make the bank viable and pay some money to the creditors.”

Details of the purchase agreement for Allied Bank remain undisclosed, but the winning bid by Today’s Bank was deemed the least expensive. The FDIC estimated the cost to its Deposit Insurance Fund would be $6.9 million.

“We feel fortunate that we were selected the winner, so we can expand into new markets,” Olson said. “I can’t say we have a strategic plan for the Little Rock market. We’re in assimilation mode right now.”

In addition to one operational leased branch location, two closed bank-owned branches in Little Rock number among Allied Bank’s nonperforming assets. The offices are part of a $9.1 million real estate portfolio dominated by property that secured loans that had gone bad.

The Allied acquisition expands Today’s footprint southward from Washington and Madison counties into Crawford, Franklin and Sebastian counties.

Capital Position

At the end of the second quarter, the tier one risk-based capital ratio at Today’s Bank stood at 19.58 percent. That strong position enabled the bank to absorb the assets of Allied Bank and remain in regulatory compliance.

Allied Bank’s risk-based capital ratio fell below 2 percent during the second quarter. That triggered a prompt corrective action order from the Federal Reserve Bank of St. Louis.

The bank’s primary federal regulator ordered the critically undercapitalized lender to improve its equity capital or sell during the next 30 days.

“That’s kind of the death knell right there,” Today’s Olson said.

The Aug. 15 order was the last in a series of regulator actions against Allied that date back more than five years.

The Goldens entered a memorandum of understanding on behalf of the bank, Acme Holding and its employee stock ownership plan with the Federal Reserve Bank in St. Louis

on March 15, 2011. The Arkansas State Bank Department issued a cease-and-desist order on Nov. 15, 2011.

Neither action was publicly announced but were revealed in filings and testimony during the Acme Holding bankruptcy.

The private memorandum of understanding with the Federal Reserve was replaced by a public written agreement on May 2, 2012.

The order addressed systemic problems with credit risk management, lending and credit administration.


Today's Bank, Huntsville

Total Assets: $116 million
Equity Capital: $7.4 million
OREO: $1.4 million
Net Income: $1.1 million
Staff: 40
Locations: Huntsville (2), Fayetteville (2) and Springdale

  2015 2014 2013 2012 2011 2010
Total Assets $111,709 $105,154 $100,700 $91,052 $83,081 $79,992
Equity Capital $16,598 $15,671 $12,975 $12,610 $11,413 $10,926
OREO $1,015 $1,230 $3,672 $4,343 $4,353 $3,606
Net Income $1,068 $2,630 $1,109 $2,071 $871 $1,625

Allied Bank, Mulberry

Total Assets: $66.3 million
Equity Capital: $1.3 million
OREO: $9.1 million
Net Income: -$4,495
Staff: 40
Locations: Alma, Little Rock, Mansfield, Mulberry and Ozark

  2015 2014 2013 2012 2011 2010
Total Assets $79,327 $111,538 $136,853 $157,331 $174,541 $185,726
Equity Capital $5,789 $8,096 $8,898 $13,594 $16,456 $18,075
OREO $8,096 $9,709 $11,740 $7,604 $3,596 $1,473
Net Income -$2,254 -$1,024 -$4,865 -$3,470 -$1,619 $764

Dollars in thousands unless noted otherwise. All data as of June 30.
Source: Federal Deposit Insurance Corp.


Merger Talk Developing Between Pinnacle, Central Banks

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Did you know a proposed merger of Pinnacle Bank of Rogers and Central Bank of Little Rock is in the works?

Neither Central’s president and CEO, Wade Ruckle, nor Pinnacle’s president, David Bordovsky, could be reached for comment.

Here’s what we know:

Central Bank had $115.3 million in assets and $17.65 million in equity capital as of June 30. Founded on the dormant 1912 charter of Bank of Blevins, the venture was moved to Little Rock and renamed in 2007. It has two offices in Little Rock.

Pinnacle Bank was founded on the dormant charter of Bank of Pocahontas in 2004 when it was moved to northwest Arkansas and renamed. The lender had $89.5 million in assets and $10.4 million in equity capital at midyear. Its only office is at 4201 W. New Hope Road in Rogers.

Both banks are profitable. Central cleared $887,000 in 2015 and reported net income of $454,000 for the first half of 2016. Pinnacle earned $240,000 last year and $54,000 through June 30 this year.

SPONSORED: Four Steps For A Healthy Medical Practice

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When there's a medical emergency, the tradition goes, someone will shout, "Is there a doctor in the house?"

The same can be true for your medical practice and its financial health. If someone is screaming, "Is there an accountant in the house?" it may be time to treat your finances like a patient. Many times, these financial emergencies can be avoided with a little preventative care.

Here are a few steps to take next time the office administrator starts talking about cash flow and accounts receivable aging:

A Healthy Diet Of Regular Review 

When you have practice management meetings are you only looking at the bottom line and collection percentages? Both are important, but the rest of the financial statements can tell you about the health of your practice.

Many a practice has had trouble signs in the financials long before anyone noticed or inquired. It's important to ask questions and understand what you are looking at, not only to protect yourself, but also to protect the practice from fraud or mismanagement. Talk to your accountant or financial advisor. Let them look at the financials and help you formulate questions. If you aren't getting comprehensive financials in a timely manner, that's a red flag. Examine trends and question items that are out of line with what you expect.

Watch Your Personal Tax Weight

Is your withholding sufficient to cover your tax liability? Do you need to make estimated tax payments? If you have to write a check every year and you have an idea of what it might be, now is the time to take a look at the tax liability you can expect. A good CPA will meet with you in the fourth quarter to project your tax liability and make sure you are covered. Just like you, your accountant hates to be the bearer of bad news. If your accountant doesn't see your information until after the year closes, there's little that can be done.

Exercise Follow Through

Are you maintaining your corporate status by filing franchise reports? Having stockholders' meetings and recording minutes? Are you using the company checkbook like your personal checkbook? Is your health insurance treated properly based on your corporate structure?

As your practice grows, it's easy to let things slip through the cracks. Just like your procedures, the follow through makes the difference. If you get audited by the IRS or the state, or sued, taking care of all these formalities can make the difference between a favorable outcome and a disaster.

See Your Accountant Regularly

Does the practice have a qualified CPA who deals with doctors' practices regularly? That person can be a wealth of knowledge for examining your statements and reports. Having a practiced eye look at your financials — even quarterly — can help you in practice wide decision-making.

Making a few healthy financial changes and treating your financials like a patient rather than a chore can make a huge difference in your practice and its growth and longevity. Taking some preventative steps now can keep you from shouting, "Is there an accountant in the house?" later.

(Kelly Phillips, CPA & Principal at Bell & Company PA)

Report: Arkansas Revenue Down Again in September

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LITTLE ROCK - Arkansas' revenue is $32 million below expectations for the first three months of the fiscal year, state revenue officials said Tuesdayafter sales and corporate income taxes in September dipped below forecast and what was generated last September.

The state Department of Finance and Administration said the state's net available revenue in September totaled $515.5 million, which was $500,000 below the same month last year and $16.7 million below forecast. Finance officials said the state's sales and corporate income tax collections were below forecast, while individual income taxes were slightly higher.

The state's revenue for the fiscal year that began July 1 totaled $1.3 billion, which was $4.3 million below the same point last year and $32 million below forecast. Republican Gov. Asa Hutchinson said he wanted to watch another month of revenue numbers before deciding whether the state needed to adjust its forecast.

"We'll probably wait for another month's report and see whether that pattern continues or whether that breaks, but we'll need to make a decision at that point because we'll be right up against the deadline for presenting our balanced budget for the next year," Hutchinson said.

Arkansas ended the last fiscal year with a $177.4 million surplus, and lawmakers are set next week to begin budget hearings for the next fiscal year. Hutchinson noted that income tax collections were above forecast after lawmakers last year approved his push for a $102 million income tax cut.

Hutchinson has said he plans to propose another tax cut next year, but has not said how much of a reduction he wants.

(Copyright 2016 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.)

Update: Waldrip Family to Purchase Forrest City Bank

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One of the smallest banks in Arkansas is being sold to a newly formed holding company.

Big Creek Bancshares, formed in September by Mark Waldrip of Moro (Lee County) and his son, Nathan Waldrip of Jonesboro, has struck a deal to buy Forrest City Bank from Forrest City Financial Corp.

Forrest City Bank is a 65-year-old national bank with assets of $48 million as of June 30. It employs 13 people in two branches in Forrest City, and Dwight Rutland will continue as its president under the ownership.

The sale is expected to close near the end of the year, and the name will be changed in the first quarter of 2017, according to the release, but the new name was not announced.

"Customers of Forrest City Bank should continue to conduct business as usual and can expect no changes will be made to their banking accounts, checks, debit cards, and online banking services until after the transaction closes," the release said.

The terms of the sale were not included in the joint announcement by the sellers and buyers, and Mark Waldrip declined to disclose it. The bank had $4.7 million in equity capital as of June 30. It has not reported an annual profit since 2008; since then, it has reported combined losses of $1.23 million.

"Our family has had an interest in banking for quite a few years and we have been looking for a bank that we felt would be a good fit and align with our strategic plans for growth in East Arkansas," Mark Waldrip, chairman of Big Creek Bancshares, said in the news release.

Those growth plans, he told Arkansas Business, begin with making the renamed Forrest City Bank the best that it can be and get it to an asset size at which it can remain viable.

Mark Waldrip, a member of the University of Arkansas board of trustees, is owner and manager of Waldrip Lands LLC, and also has an ownership interest in Armor Seed LLC, East Arkansas Seeds Inc. and East Arkansas Equipment Co. Inc. 

Nathan Waldrip is currently the chief financial offers of Armor Seed LLC. His wife Maegan is also a shareholder, Mark Waldrip said, as are Nathan's sisters and their husbands: Allison and Aaron Bragg, Katie and Ethan Branscum, and Lauren and Wes Ward. (Wes Ward is the state secretary of agriculture.)

Stephen Edwards, owner of Edwards Food Giant grocery stores, and his wife, Laura, will be the only non-family investors, Mark Waldrip said.

Of 103 banks chartered in Arkansas, only six are smaller in assets than Forrest City Bank.


Waltons Among Forbes' Top 20 Richest

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The Walton family has fallen out of the top 10 of Forbes magazine's list of the country's 400 richest people.

The list, out this week, shows the members of Wal-Mart founder Sam Walton's family — siblings Jim, Rob and Alice — coming at numbers 11, 12 and 13. Each is worth around $35 billion.

Last year, Jim Walton ranked No. 9 on the list. Alice and Rob ranked Nos. 12 and 13.

Other Arkansans on the list are: Warren Stephens at No. 290, worth about $2.4 billion — Johnelle Hunt at No. 309, worth about $2.3 billion; and John Tyson at No. 321, worth about $2.2 billion.

No. 1 on the list is Microsoft founder Bill Gates, worth an estimated $82 billion.

Sentences Reduced for Two Walnut Ridge Embezzlers

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The prison sentences ordered for two Walnut Ridge bank embezzlers were reduced by six months on Wednesday thanks to the sharp eye of their co-defendant's lawyer.

Assistant U.S. Attorney Chris Givens confirmed that U.S. District Judge Kristine Baker had reduced the sentences for Brenda Montgomery and Cindy Tate from 57 months to 51 months to match that given to Peggy Sutton, the third participant to plead guilty to a 10-year conspiracy to steal almost $4 million from First National Bank of Lawrence County.

Montgomery had been sentenced last Thursday and Tate on Friday morning. But later on Friday afternoon, at Sutton's sentencing hearing, defense attorney Tim Dudley pointed out a discrepancy between the calculation of the numeric offense level in the plea agreement and the calculation included in the pre-sentencing report by the federal probation officer.

Assistant U.S. Attorney Angela Jegley agreed with Dudley's interpretation, and Baker gave a shorter sentence to Sutton and then signed orders reduced the sentences for Montgomery and Tate accordingly. Each woman is responsible for restitution of almost $1.32 million, a third of the total stolen in cash from the bank vault between 2005 and 2015.

FinTech Accelerator to Host Virtual Roundtable on Regulation

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The Venture Center's FinTech Accelerator will host a virtual roundtable on Oct. 26 via YouTube Live with U.S. Rep. French Hill (R-Ark.) and U.S. Rep. Ann Wagner (R-Mo.) over compliance and regulation in the financial technology and banking industries.

Hill and Wagner sit on the House Financial Services Committee. The Venture Center said the issue has been gaining momentum in Congress; the House passed a resolution with bipartisan support last month that advocated for a national policy regarding consumer access to financial technology and online commerce.

Participants will be able to ask questions during the event. 

This comes as applications for the next accelerator have been coming in. Preliminary reviews are underway with formal reviews to follow later this month.

Maf Sonko Taps Wire on Little Rock's Tech Community

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Maf Sonko founded LumoXchange in 2015 and serves as the startup’s CEO. He previously worked for six years at PepsiCo, first as a warehouse strategy manager then as a senior manager in supply chain operations. From 2008-10, Sonko was a systems engineer at Swisslog Logistics Inc. in Virginia and, from 2007-08, he was an industrial engineer for Milliken & Co. of South Carolina. Sonko has a master’s degree in business administration from the University of Manchester and a bachelor’s degree in industrial engineering from North Carolina State University.

Maf Sonko completed the Venture Center’s inaugural FinTech Accelerator held in Little Rock. His startup was one of 10 chosen from 150 applicants and is planning to move to Little Rock next year. Participants received a $50,000 initial investment for a 6 percent equity position.

Could you explain what your company does and why your service is needed?

LumoXchange is the Expedia.com for global money transfers. We help our customers find the best exchange rates when sending money abroad, reducing the cost of sending money by up to 50 percent versus the competition.

There are over 250 million people across the world who, combined, send over $600 billion in cross-border payments, and 40 percent is sent to developing countries. Our model helps reduce the cost to send money and helps millions of families who rely on the financial support get more for each dollar that is sent.

Why are you moving to Little Rock?

We choose to relocate to Little Rock from Atlanta, Georgia, for two reasons. First, we secured a partnership with Bear State Bank, which is one of the most innovative banks in Arkansas and the region to offer global money transfers for U.S. residents. So being in the same city helps in maintaining a strong relationship with our partner.

Second, we like the city of Little Rock because of the budding entrepreneurial environment. Support from the Arkansas Economic Development Commission, Venture Center and the business community has been great, from mid-level managers to executives at some of the biggest institutions.

What is a financial technology accelerator?

An accelerator is an intensive 12- to 13-week boot camp that helps FinTechs quickly validate, develop and scale business ideas into real ventures in a very short period.

What did you learn from participating in the first FinTech Accelerator that ended in August?

The program helped us navigate the regulatory hurdles that were barrier to entry into the market and, with their support, we were able to significantly increase our speed to market through partnerships we were able to make during the program.

What advice would you give to other financial technology startups?

My advice to any startup is to remain focused on your product or service and not to get distracted when you are in the early stages of your startup. Oftentimes, you find a lot of applications or parallel services you can provide with your startup, but you can’t go after them all. It is important to write those down, include it in your roadmap and focus on how you can quickly and most effectively enter the market with the biggest splash.

Why do you think FinTech is a promising industry?

Financial services is going through a transformation with what the industry calls the “unbundling” of banks, where auxiliary services outside of core banking are being disrupted by tech startups, and these are billion-dollar opportunities that FinTechs are going after. FinTech companies are innovating faster than banks, which means banks now have to think of new ways to generate revenue or innovate to keep more services in-house. So there is a lot of interest in this space because of large financial opportunity at stake.

Smithsonian Puts Spotlight On AutoMail

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A northeast Arkansas company, AutoMail, has been added to a new virtual exhibit by the Smithsonian Institution’s National Postal Museum in recognition of technology it developed in the 1990s that helped community banks save money through manifest mailing.

The exhibit is focused on the partnership of the U.S. Postal Service and private industry.

Automail is both the name of the business owned by Trinamic Corp. of Jonesboro and its flagship manifest mailing software. Trinamic also owns print-to-mail service provider Document Output Center.

Manifest mailing is the process of presenting bulk mailings to the post office in the same order that it would be delivered by a carrier, saving the USPS the middle step of sorting, according to AutoMail owner Harry Herget. The savings on postage can be as much as 25 percent, and banks were traditionally the largest users of first-class bulk mail.

AutoMail’s relationship with USPS began before the flagship software and company were thought of, when Herget and his partner, Steve Smith, were certified by USPS in 1994.

At that time, Herget owned an advertising agency and Smith owned a business that acquired mailing lists, printed, addressed and mailed materials for its clients. The year before, the two men had become involved in helping banks use a new technology called check imaging to convert the around 70 billion paper checks into digital copies.

So banks were already Herget’s and Smith’s main customers when they became certified business partners with the USPS, and their job as such was to encourage companies to use manifest mailing.

Aside from the discounts, another benefit of manifest mailing was accurate addresses so that each piece of mail actually had a delivery point, Herget said. That meant the companies who participated in manifest mailing not only paid less for it but could be more confident that their mail would be seen by the target audience.

But, when Herget and Smith tried to convince their bank customers to use manifest mailing, banks asked for a product that would do that. And there was the rub.

“The post office got ahead of itself,” Herget said.

One company, Group 1, sold programming language. The average price was $200,000, Herget said, and that was just the start.

“How many banks, you know, had developers on staff that could take programming language in and know exactly how to write interfaces? … It’s not going to happen,” he said. “Well, you’re not going to sell that to anybody but huge customers.”

So Herget and Smith decided to develop an affordable solution that every bank could use — AutoMail.

The software counts pages, weighs material to be mailed, allows for inserts into any given bank statement, codes addresses and sorts the items of differing weights. It eliminates the need for stamps by placing a specific imprint on the mail, Herget said, so banks also save on special inks and metering equipment.

AutoMail is still the only solution of its kind and has been used to process four to five billion pieces of mail since it was developed, he said. It has also saved banks over $1 billion in postage, mailroom labor, equipment and consumable costs. Herget added that 1,400 banks use AutoMail, including 16 or 17 of the 25 largest banks in Arkansas.

The company offers a return-on-investment pricing model, documenting for banks how much savings AutoMail creates and basing its fee on that. Herget said 10 months of postage costs equate to the licensing fee for the software.

Even with the stunning lack of competition, AutoMail has had its struggles. The Great Recession reduced the number of banks through failures and consolidations. Banking was no longer a growth market for AutoMail, in part because banks were ready to outsource the mailroom function.

To get in on that market, Herget and Smith in 2009 added a print-to-mail business called Document Output Center. They approached banks that had been using AutoMail and many signed up for the DOC service that has grown by an average annual rate of 146 percent in the past five years and processes more than 18 million items a year, Herget said.

Bank of the Ozarks Inc., the publicly traded bank that is the largest based in Arkansas, is the DOC’s largest customer, but DOC also provides print-to-mail services to utilities and medical billers.

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